Scope/Impact
Performs the duties of Unit Receptionist/Secretary and maintains all clerical duties of the nursing unit. Duties include receiving and processing physician’s orders and sending to appropriate department; answers call lights promptly and notifies appropriate personnel of patient needs; greets patients, patient families and visitors in a prompt, courteous and professional manner.
Job Functions
- Performs receptionist/secretarial duties and maintains all clerical activities of the Unit.
- Upon receipt of physician’s orders, Ward Clerk receives and processes orders to the appropriate department. Notifies Nurse of any STAT orders.
- Answers patient call lights promptly and notifies appropriate personnel of the patient needs.
- Greet patients, patient families and visitors in a prompt, courteous and professional manner.
- Transcribes all orders via EMR and other appropriate documents, enters all pertinent information and gives chart to the Nurse in a timely manner.
- Initiates, assembles, and maintains charts for all patients, Including hard copy and electronic, on the assigned unit and creates new charts as needed.
- Reviews patient charts and maintains accurate and proper documents.
- Makes copies of all documentation as needed for patient being transferred to another facility.
- Ensures vital information is passed between shifts and nursing personnel.
- Accurately files all patient information in a timely manner.
- Must be able to multi-task and work in a fast paced environment.
- Must work well with people and be able to deal with the public appropriately.
- Maintains confidentiality of all patient information at all times.
- Demonstrates competency in monitoring the telemetry and promptly reporting any abnormal rhythms or changes.
- Measure PR and QRS intervals and documents it every 4 hours with the assistance of the charge nurse as needed. Document to the EMR as assigned.
- Restocks monitor area with paper, batteries, etc. and the end of each shift, clean the telemetry units including leads, when patients are discharged.
- Never leaves the monitor unattended, breaks will be covered by another competent individual.
- Perform any other duties as required or assigned by unit staff to include but not limited to: answering call light and attending to patient’s needs, obtaining vital signs, bathing
- Participates in the ongoing development of competencies, capabilities, technology and the resources needed to achieve high standards of efficiency and effectiveness.
- Fosters a positive care experience for patients and family.
- Attends and participates in employee staff meetings, required in-services, hospital Performance Improvement activities and other meetings as requested.
“The essential job functions as stated are intended to describe the general nature and level of work being performed by individuals assigned to this job. The stated job functions are not intended to be construed as an exhaustive list of all job responsibilities, duties and skills required of personnel so classified.” May perform other duties as assigned or requested
License(s) / Certification(s) / Registration(s)
Required:
Preferred: BLS
Education Required
Required: High school diploma or equivalent
Preferred:
Amount and Type of Experience
Required:
Preferred: One year clinical experience Experience with MEDITECH computer program
SKILLS
- Demonstrated competence in basic patient care and clerical duties
- Good listening and communication skills
- Effective verbal and written communication skills